San Diego plans to switch ambulance providers for first time since 1997

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Brian
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Joined: Thu Oct 21, 2004 8:54 pm

San Diego plans to switch ambulance providers for first time since 1997

Post by Brian » Wed Dec 04, 2019 1:44 am

San Diego plans to switch ambulance providers for first time since 1997

Switching from AMR to Danish-based Falck comes after disputes with AMR over response times, staffing levels and fines

San Diego officials said Monday they plan to switch the city’s ambulance provider for the first time in more than two decades.
Fire-Rescue Chief Colin Stowell said the city has decided to engage in exclusive contract negotiations with Falck, a Danish-owned company that provides ambulance services in nine U.S. states including California.

City officials chose Falck over the city’s existing ambulance provider, American Medical Response, based on how the two companies responded to a 73-page “request for proposals” issued by the city in August.

The decision to switch comes after a series of disputes between AMR and city officials over response times, staffing levels and fines levied on the company for not meeting city goals.


But city officials have repeatedly said they plan to explore having another ambulance provider take over when AMR’s contract ends on June 30, 2020.

That contract has been extended multiple times since 1997, when the city selected Rural/Metro to provide ambulance services in San Diego. AMR bought Rural/Metro in 2015 and has continued operating under the same contract.

If no agreement is reached, the city could turn back to AMR or issue a new request for proposals.

Stowell said the decision to choose Falck is not based on any current turbulence with AMR.

https://www.sandiegouniontribune.com/co ... since-1997

https://en.wikipedia.org/wiki/Falck_(em ... s_company)


https://us.falck.com/en/us_emergency/

Brian
Posts: 967
Joined: Thu Oct 21, 2004 8:54 pm

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by Brian » Wed Dec 04, 2019 2:00 am

Whistleblower talks about his EMS career and new leadership role Rural/Metro executive Robert "Boo" Heffner accused the agency of cheating San Diego out of revenues in 2010, and then moved on to Falck, a Denmark company that operates fire and EMS services in 37 countries worldwide Aug 30, 2013

A former longtime executive with Rural/Metro, Robert “Boo” Heffner made headlines in 2010 when he accused the company of cheating the city of San Diego out of revenues generated by San Diego Medical Services Enterprise (SDMSE). For years, SDMSE was cheered as an example of a public-private partnership done right, benefiting the city, the company and patients. But soon after Heffner’s charges were made public, the city auditor issued a report claiming the ambulance company had withheld millions between 1997 and 2007.

https://www.ems1.com/ems-management/art ... OpLwOqXgC/

mike
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Joined: Tue Feb 08, 2005 1:34 am

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by mike » Wed Dec 04, 2019 12:07 pm

Any idea of frequencies they use for dispatch?

800
Posts: 117
Joined: Sun Oct 08, 2006 4:35 pm

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by 800 » Wed Dec 04, 2019 3:01 pm

I expect they will continue to use the City's public safety trunked radio network.

Don

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