San Diego plans to switch ambulance providers for first time since 1997 to Falck Ambulance Company

Forum for miscellaneous and non scanning related discussions. You can post about anything here, just keep it family friendly. Off-topic posts may also get moved to this forum.
Post Reply
Brian
Posts: 1155
Joined: Thu Oct 21, 2004 8:54 pm

San Diego plans to switch ambulance providers for first time since 1997 to Falck Ambulance Company

Post by Brian » Wed Dec 04, 2019 1:44 am

San Diego plans to switch ambulance providers for first time since 1997

Switching from AMR to Danish-based Falck comes after disputes with AMR over response times, staffing levels and fines

San Diego officials said Monday they plan to switch the city’s ambulance provider for the first time in more than two decades.
Fire-Rescue Chief Colin Stowell said the city has decided to engage in exclusive contract negotiations with Falck, a Danish-owned company that provides ambulance services in nine U.S. states including California.

City officials chose Falck over the city’s existing ambulance provider, American Medical Response, based on how the two companies responded to a 73-page “request for proposals” issued by the city in August.

The decision to switch comes after a series of disputes between AMR and city officials over response times, staffing levels and fines levied on the company for not meeting city goals.


But city officials have repeatedly said they plan to explore having another ambulance provider take over when AMR’s contract ends on June 30, 2020.

That contract has been extended multiple times since 1997, when the city selected Rural/Metro to provide ambulance services in San Diego. AMR bought Rural/Metro in 2015 and has continued operating under the same contract.

If no agreement is reached, the city could turn back to AMR or issue a new request for proposals.

Stowell said the decision to choose Falck is not based on any current turbulence with AMR.

https://www.sandiegouniontribune.com/co ... since-1997

Falck San Diego Facebook
https://m.facebook.com/pg/FalckSD/posts/
https://facebook.com/FalckSD/
https://facebook.com/FalckNC/

https://en.wikipedia.org/wiki/Falck_(em ... s_company)


https://us.falck.com/en/us_emergency/

———————————

Whistleblower talks about his EMS career and new leadership role Rural/Metro executive Robert "Boo" Heffner accused the agency of cheating San Diego out of revenues in 2010, and then moved on to Falck, a Denmark company that operates fire and EMS services in 37 countries worldwide Aug 30, 2013

A former longtime executive with Rural/Metro, Robert “Boo” Heffner made headlines in 2010 when he accused the company of cheating the city of San Diego out of revenues generated by San Diego Medical Services Enterprise (SDMSE). For years, SDMSE was cheered as an example of a public-private partnership done right, benefiting the city, the company and patients. But soon after Heffner’s charges were made public, the city auditor issued a report claiming the ambulance company had withheld millions between 1997 and 2007.

https://www.ems1.com/ems-management/art ... OpLwOqXgC/

mike
Posts: 615
Joined: Tue Feb 08, 2005 1:34 am

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by mike » Wed Dec 04, 2019 12:07 pm

Any idea of frequencies they use for dispatch?

800
Posts: 122
Joined: Sun Oct 08, 2006 4:35 pm
Location: Hanover County, VA

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by 800 » Wed Dec 04, 2019 3:01 pm

I expect they will continue to use the City's public safety trunked radio network.

Don

mike
Posts: 615
Joined: Tue Feb 08, 2005 1:34 am

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by mike » Mon Dec 09, 2019 1:40 pm

Will they take over AMR for contract cities in the county or just city of San Diego?

Brian
Posts: 1155
Joined: Thu Oct 21, 2004 8:54 pm

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by Brian » Tue Jan 28, 2020 7:03 pm

Danish ambulance provider Falck versus Faulconer
Mayor kills ambulance deal opposed by One San Diego donor
Jan. 27, 2020
https://sandiegoreader.com/news/2020/ja ... faulconer/

mike
Posts: 615
Joined: Tue Feb 08, 2005 1:34 am

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by mike » Wed Jan 29, 2020 12:46 pm

So they are deciding on a replacement?

800
Posts: 122
Joined: Sun Oct 08, 2006 4:35 pm
Location: Hanover County, VA

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by 800 » Tue Feb 04, 2020 2:53 pm

Nothing surprises me any more.

Brian
Posts: 1155
Joined: Thu Oct 21, 2004 8:54 pm

Re: San Diego plans to switch ambulance providers for first time since 1997

Post by Brian » Wed Dec 09, 2020 2:36 pm

Update:

San Diego signs contract with new ambulance provider, a key step toward making switch

DEC. 8, 2020

San Diego has taken another key step toward replacing the city’s longtime ambulance provider with a Danish company that operates ambulances in Los Angeles County, Orange County and the Bay Area.

https://www.sandiegouniontribune.com/ne ... ing-switch

https://www.ems1.com/ambulance-service/ ... WFpsvZ3Xc/

—————-

Falck was selected by city over incumbent provider, but negotiations have yet to start

SEP. 20, 2020

https://www.sandiegouniontribune.com/ne ... onse-times

——————

San Diego Ambulance Bid Process Gets Testy
Lawyers for American Medical Response claimed in a letter that San Diego's fire chief holds a grudge against the agency for firing his son several years ago.

Aug 30th, 2020

https://www.firehouse.com/operations-tr ... gets-testy

——————

San Diego extends ambulance contract, but city still committed to new proposals for service

4-8-2020

https://www.sandiegouniontribune.com/ne ... or-service

—————-

JAN. 25, 2021 update:

San Diego closer to switching ambulance providers after city rejects protest by AMR

New provider, Falck, would increase ambulance service 20 percent; public hearing slated Feb. 10
https://www.sandiego.gov/city-clerk/off ... es-results

San Diego’s plan to switch ambulance providers took a key step forward Monday when the city rejected an appeal by incumbent provider American Medical Response, paving the way for rival Falck USA to take over later this year.

With AMR’s appeal now formally rejected and dismissed, the City Council’s public safety committee has scheduled a Feb. 10 public hearing on the Falck proposal, which could receive final approval from the full council a few weeks afterward.

If the council approves the deal with Falck, the city will begin the transition process and Falck will take over service sometime within a six-month period during which AMR is contractually required to continue assisting Falck.

https://www.sandiegouniontribune.com/ne ... umbent-amr

San Diego may be switching ambulance providers
January 28, 2021
https://www.sandiegonewsdesk.com/2021/0 ... providers/

—————————————————————————
AMR will try anything except giving good service to keep their gravy train going. Let's take a look at their Yelp page, 85% of the reviewers gave them 1 out of 5 stars, the lowest possible rating. There are not many businesses with a lower Yelp rating. https://www.yelp.com/biz/american-medic ... an-diego-2
——————————————————————————

Brian
Posts: 1155
Joined: Thu Oct 21, 2004 8:54 pm

Re: San Diego plans to switch ambulance providers for first time since 1997 to Falck Ambulance Company

Post by Brian » Wed Apr 14, 2021 5:14 pm

San Diego council approves switch to new ambulance service
Nearly 200 people spoke either for or against the switch from AMR to Falck ahead of the long-awaited vote

San Diego will have a new ambulance provider for the first time in 23 years after the City Council voted 9-0 Tuesday to switch from American Medical Response to Falck, a Danish company that is the largest ambulance operator in the world.
The motivation for switching providers is Falck's plan to put more ambulances on the road and boost response times in ethnically diverse and low-income neighborhoods south of state Route 94.
https://www.ems1.com/private-ems/articl ... 2HmcSgHB7/


San Diego makes long-awaited ambulance provider switch to improve response times, equipment


The five-year contract requires Falck to provide 1,008 hours of daily ambulance service, a 20 percent increase from 840 hours now provided by AMR. AMR had proposed a more modest increase to 888 hours.
Falck’s proposal included roughly 10 to 14 more ambulances in operation each day.

The city’s annual fee from Falck would be about $9 million, down about 15 percent from the $10.6 million annual fee AMR has been paying.

In exchange for that payment, the city’s ambulance provider gets the opportunity to directly bill patients who receive ambulance care. In its proposal to the city, Falck projected it would receive nearly $75 million in annual revenue.

the new equipment provided by Falck, including 65 new ambulances, will alleviate morale problems city ambulance workers have been experiencing while working in older ambulances with outdated equipment.

“Falck is looking to grow in the U.S. and provide 9-1-1 services to great cities like San Diego,” he said. “We can only do that based on our reputation.”

The deal also requires new equipment. In addition to 65 new ambulances – essentially replacing the entire fleet – the contract calls for new gurneys, cardiac monitors and compression devices. The city also would regain control of some of the office and storage space now occupied by AMR.

The deal requires a six-month transition period where AMR will help Falck take over.
https://www.sandiegouniontribune.com/ne ... -equipment


AMR No More: San Diego City Council Votes to Switch Ambulance Service Providers
https://www.nbcsandiego.com/news/local/ ... s/2575985/


San Diego fire chief urges switch to new ambulance provider in long-awaited vote next Tuesday
https://www.sandiegouniontribune.com/ne ... xt-tuesday

Time for San Diego to have a new ambulance service provider
https://www.sandiegouniontribune.com/op ... onse-times

Post Reply